Privacy Policy

Al-Fardan Trading Est. — Curtains & Fabrics App

Last updated: June 2026

Al-Fardan Trading Establishment ("we", "the App") respects the privacy of its users and is committed to protecting their data. This policy explains what information we collect through the Al-Fardan app, and how we use and protect it.

Information We Collect

• Phone number: used for sign-in and identity verification via OTP.
• Account data: the user identifier used to access the app.
• Customer data you enter: such as customer names, phone numbers, curtain measurements, and orders — entered by the business for operational purposes.
• Images: photos uploaded for orders or products.
• Usage & analytics data: information about how the app is used, to improve performance (via Google Analytics).
• Diagnostic data: technical crash information to improve app stability.

The app does not collect geolocation (GPS) data.

How We Use Data

• Operating the app and enabling secure sign-in.
• Managing customer data, orders, and measurements.
• Improving app performance and user experience.
• Communicating with customers when needed (e.g., order confirmations).

Third-Party Service Providers

We use trusted third-party services to operate the app, each governed by its own privacy policy:

Data Protection

We apply reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Data is transmitted over encrypted connections and stored on secure servers.

Data Sharing

We do not sell your personal data or share it with external parties for marketing. Sharing is limited to the service providers listed above, only as needed to operate the app, or when legally required.

Data Retention

We retain data for as long as necessary to provide the service or as required by law. You may request deletion of your data by contacting us.

Your Rights

• Request access to or correction of your data.
• Request deletion of your account and data.
• Inquire about how your data is processed.

Children's Privacy

The app is intended for business management and is not directed to children under 13. We do not knowingly collect their data.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.